A part of our business scope is the provision of training to enable clients to begin a successful improvement process within their sphere of operation.  Our success, and our client’s subsequent success stems from having developed the program from the point of view of a business manager needing to achieve tangible performance enhancements. [link]
Fifteen years [...]

For much of the past hundred years it has been common practice within manufacturing to employ sampling techniques to determine the acceptability of product.  The purpose of this sampling is to permit an assessment of specified features of a product without the cost - in time or money - of examining every item in a [...]

You may have read the title of this article as being relevant to the introduction of the new ISO 900 standard [ISO9001:2008], whereas the intention is to try to protect the integrity of audit and quality management in a time of economic downturn.
While business is prospering there is always a tendency to over populate an [...]

Any external audit of an organisation will eventually address the issue of Document Control.  Few aspects of system conformity cause such difficulty as this to both auditor and auditee. Much of the problem arises from the tendency to consider documents in the control mechanism rather than the information they contain. This inevitably leads to a [...]