Quality management - a new perception

Monday, February 1st, 2010

The latest news concerning the UK recession suggests that it is over and economic growth is with us once more.  Whether this is supported by the statistics remains to be seen, but recessions are not all bad, and recovery is not wholly good.
This is a good time to examine the role and responsibilities of those [...]

ISO9000 - Quality Management and economic downturn

Wednesday, January 21st, 2009

You may have read the title of this article as being relevant to the introduction of the new ISO 900 standard [ISO9001:2008], whereas the intention is to try to protect the integrity of audit and quality management in a time of economic downturn.
While business is prospering there is always a tendency to over populate an [...]

ISO 9001 & Quality Management

Monday, November 24th, 2008

With the proliferation of companies claiming to conform to the requirements of this international Standard, we might well come to believe that product and service quality has reached its peak and every customer is satisfied with the performance of their ISO9000 registered supplier. On the other hand we could have simply misunderstood the purpose of [...]