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Services |
Management Systems Audit
Specifically: We provide management system audits and a raft of variants of the common theme, including total management of the business process documentation.
Also: We can develop, improve, and integrate management systems and improve any resident audit team through an auditor mentoring program.
For organisations having an ISO Standard Registration, Internal Audit is a mandatory requirement. Frequently viewed by management as a necessary evil, bringing no benefit from the expenditure, such an audit becomes a cost of doing business and an unnecessary distraction from the daily round. Our outsourced audit service will change that perception, and start the process towards a beneficial experience. In each audit, through the medium of local manager sponsorship, we work to demonstrate that internal audit can be source of management information - and hence benefit - to the work processes of the organization.
Outsourcing of business processes has become common, but we were amongst the first to establish an Internal Audit outsourcing service to provide benefits both operational and financial.
Our approach emphasizes an integrated team – schedule pressures won’t allow for a separate QA team that doesn’t share the deadlines and goals of the project team.
The effort expended to achieve registration through the adoption of systems such as ISO9001 commonly fails to address the "suitability for purpose" of the documentation, leading to complex documents and document-sets that restrict business flexibility and lead to deviation and corruption of the system. While this is understandable, the corrective action that is possible is frequently not taken because of time or experience constraints.
Our system development work can review your documentation, together with an assessment of staff experience and training, and then provide a solution that will simplify and reduce the volume and complexity of the documented system. Such rationalisation will at the same time improve your organizations standing with its ISO registrar, as reduction in risk of failure follows a simplification of requirements.
Our outsourced audit program covers:
Internal audit for ISO based management systems.
Additional Services
Migrating an existing audit team from basic 'compliance' auditing takes time and effort, requiring the involvement of the management team who may previously have appeared somewhat detached from the audit process. It is however possible, and where there is a large active audit team in place, this may be a viable option. Do not underestimate the difficulty of such a change, as the task is not so much technical as social, this transition being primarily one of attitudes and perceptions that have been formed sometimes over many years of direct audit activity. Training a new audit team is a different matter, and may be an acceptable alternative to the outsourcing route when looked at as a long term venture. With either option the staff audit team will still lack the wider experience possessed by our IRCA accredited Lead Auditors.
Quality engineering is common in a manufacturing environment. Our expertise carries this back into Research and product Design, thereby supporting design integrity and minimising costs in the production phase. We believe this aspect of quality engineering to be the most valuable to any company developing and producing a product or service. Although a variant of manufacturing engineering, quality engineering in manufacturing is an aspect of product assurance. We also provide training and technical support for management and project managers, as well as technical assistance in the form of quality engineering, including the preparation of management plans along with customer interface activities.
Finally, we consider that our business is about delivering practical solutions, we are not simply report writers but rather practical managers who act as trouble shooters for your business. Whatever the situation, we can make a difference.
